| Support Category: Account Related >> No Account |
Thank you for contacting DOC NOAA CLC End-User Support!
We have received your request for a password reset, however, we are unable to process your request because we are unable to locate an account for you in the Learning Center. Please note that if you are a new employee, you must make sure that your employee information is updated in the NOAA staff directory (NSD) in order to receive an account. Once your information is updated in the NSD, it can take up to two weeks for your account to become active.
Please let us know if you need additional assistance.