Client Information 1

• IT Help Desk

Login Related 2

• How Do I Log Out?
• NOAA Multifactor Authenticator for CLC Administrators

Account Related 5

• Inactive Account | Employee
• Inactive Account | Contractor
• Account Deactivation Request
• No Admin Rights
• Reactivating Accounts

Basic Support 3

• I Am an Admin and Need Help
• I Need More Support Outside of End-User Support
• Job Aids

Training Related 11

• Navigation
• OLT
• ILT/ VILT
• Certificates
• Playlists

View all 11

Specific Training 16

• DOC WebTA 4.2 Course
• Domestic Violence, Sexual Assault, and Stalking in the Workplace
• Active Shooter - Contractor
• Climate Change 101 Module
• C-Request or FSD CBS Training

View all 16

Supervisor/Manager 3

• Supervisor Issues
• Will My Employee Get an email Notification When I Assign them a Course?
• Processing Training Approval Requests

Ticket Processing 5

• No Account | Contractor
• No Account | Employee
• Inactive Account | Employee
• Contractor | Deactivate
• Ticket Escalation Process | Update After Escalation