Support Category: User Account | No Account


Specialist Notes:


CLC account creation for Contractors, Interns, and/or Affiliates can take up to 2 weeks from their hire date. If more than 2 weeks have passed and the user still does not have access, escalate.


Please be sure to gather and include the following information in the ticket:


1. Employment type

2. Date of Hire

3. Supervisor's Name

4. Supervisor's Email

5. Any changed info.


Standard Response:


Thank you for your patience. CLC account creation may take up to 2 weeks from your start date. Please ensure your information is accurate and up to date in the NOAA Staff Directory (NSD) to receive an account.

If this waiting period has passed and you still do not have access, please reach back out to us so we can escalate this issue to the Administrators for further assistance.