Support Category: Playlists


Specialist Notes:


If a user comes into chat requesting assistance with sharing a playlist, please provide the SR below.


IMPORTANT!


Please be sure to update any information in square brackets according to whether or not the user is an administrator or user.


If the user is an ADMINISTRATORplease provide the following response...


an administrator, you can reach out to Natahnya Campbell to ask for the additional permissions to share a playlist.


If the user is a USERplease provide the following response...


a user, you will have to work with your local administrator so the administrator can update the visibility of the playlist, and then allow it to be shared.


Standard Response:


The NOAA Administrators have informed us that only certain individuals who already have permission to share playlists can do so. Since you are [ADMINISTRATOR/USER].