Account Related

Update CLC Account While on a Detail
Support Category: User Account | Other Issues  Specialist Notes: Standard Response: If you are on a detail, the CLC Administrators have aske...
Sun, 19 Apr, 2026 at 9:53 AM
Updating CLC Account when Switching Bureaus
Support Category: User Account | Account Info Update Request Specialist Notes: If your user has a CLC account with one bureau but is moving to a...
Sun, 19 Apr, 2026 at 9:55 AM
Multiple Approved Accounts | User Works for Multiple Bureaus
Support Category: N/A (Select the category that matches the user's issue) Specialist Notes: There are DOC users who may have two active/approved...
Tue, 21 Apr, 2026 at 3:03 AM
No Admin Rights
Support Category: Admin Assistance Specialist Notes: Ask them why they need Admin rights. Get as much information as possible. Standard Respons...
Mon, 20 Apr, 2026 at 3:47 AM