Support Category: User Account | Account Info Update Request Specialist Notes: If the  user has a CLC account with one bureau but is moving to ano...

Support Category: N/A (Select the category that matches the user's issue) Specialist Notes: There are DOC users who may have two active/approved...

Support Category: (select applicable) Specialist Notes: Please note that users may occasionally request assistance with accessing, reactivating, cre...

Support Category: Admin Assistance Specialist Notes: Ask them why they need Admin rights. Get as much information as possible. Standard Respons...